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Comprehensive Medical Billing & RCM Services

12 specialized solutions designed to eliminate claim denials, accelerate collections, and safeguard your medical practice revenue.

Core Capability

Medical Billing

What We Do

We manage the entire electronic claim lifecycle—from charge capture and demographic verification to primary, secondary, and tertiary electronic claim generation (CMS-1500 and UB-04). Our proprietary rules engines cross-check each claim against payer-specific LCD/NCD coverage policies, NCCI edit guidelines, and CPT/ICD-10 modifier requirements.

Clinical & Financial Benefits

Achieve an average clean claim rate above 97% on first submission, curtailing administrative write-offs and drastically reducing payer adjudication lag.

SLA Standard: 24-hour electronic submission upon chart sign-off
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Full Spectrum

Revenue Cycle Management (RCM)

What We Do

An interconnected, full-practice financial optimization framework. We align front-desk scheduling, insurance eligibility, clinical coding accuracy, clearinghouse scrubbing, 835 ERA payment balancing, and patient balance collections into a synchronized ecosystem.

Clinical & Financial Benefits

Eliminates siloed department bottlenecks, accelerates cash conversion velocity, and yields an average revenue uplift of 15% to 30% within the first 180 days.

SLA Standard: Weekly KPI reconciliations & executive dashboards
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Revenue Reclamation

Accounts Receivable (AR) Recovery

What We Do

Our dedicated AR specialists conduct forensic audits of all claims residing in your 30, 60, 90, and 120+ day aging buckets. We establish direct payer contact, challenge bad-faith stalling tactics, re-submit corrected proof-of-timely-filing claims, and overturn aged write-offs.

Clinical & Financial Benefits

Recover trapped clinical capital without antagonizing patient goodwill. Average practices recover hundreds of thousands in previously written-off balances.

SLA Standard: 100% aged bucket review within 14 onboarding days
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<2% Target

Denial Management & Appeals

What We Do

Every denied claim is captured automatically via electronic remittance advice (CARC/RARC codes). Our denial resolution unit diagnoses root causes—whether clinical necessity, modifier disallowance, or COB disputes—corrects errors, attaches supporting documentation, and submits structured appeals.

Clinical & Financial Benefits

Keep persistent net denial rates under 2%. Convert denials into realized cash within 24 to 48 hours of original adjudication.

SLA Standard: 24-hour initial appeal turnaround on all payer denials
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Payer Enrollment

Provider Credentialing Services

What We Do

We manage provider enrollment and re-credentialing with Medicare, Medicaid, and major commercial insurance carriers. We maintain CAQH ProView profiles, handle NPI registry updates, monitor state medical board licenses, and oversee hospital privilege re-attestation.

Clinical & Financial Benefits

Prevents catastrophic billing freezes caused by lapsed provider credentials. Accelerates in-network participation for newly hired clinicians.

SLA Standard: Proactive 90-day alert triggers before expiration dates
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Front-Desk Defense

Real-Time Insurance Verification

What We Do

Before patient arrival, our automated and staff-assisted verification processes confirm active coverage, primary/secondary coordination of benefits (COB), copay amounts, unmet deductibles, and required referral authorisations.

Clinical & Financial Benefits

Eliminates over 70% of downstream front-end denials. Equips your front desk to collect accurate point-of-service copayments with confidence.

SLA Standard: 24 to 48 hours prior to scheduled patient appointment
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Payer Pre-Approvals

Prior Authorization Management

What We Do

We coordinate with clinical staff to gather charting notes, diagnostic histories, and medical necessity justifications. We file authorizations through payer portals, track peer-to-peer deadlines, and secure documented approval codes prior to procedure execution.

Clinical & Financial Benefits

Prevents treatment delays and eliminates catastrophic retroactive claim rejections for expensive surgeries, infusions, and advanced imaging.

SLA Standard: Expedited turnaround for urgent clinical requests
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Financial Balancing

Payment Posting & Reconciliation

What We Do

Our team processes automated 835 Electronic Remittance Advice (ERA) files and manually keys paper EOB checks. We record allowable fees, co-insurance, contractual adjustments, and write-offs while performing exact daily bank deposit reconciliations.

Clinical & Financial Benefits

Guarantees that your accounting ledger mirrors your physical bank deposits down to the cent, triggering prompt secondary billing without lag.

SLA Standard: 24-hour posting cycle from payment receipt
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High-Volume Diagnostic

Laboratory Billing

What We Do

High-throughput claims execution for independent clinical, genetic, pathology, and toxicology laboratories. We validate molecular panel codes, ensure adherence to PAMA statutory fee guidelines, and verify requisition medical necessity diagnoses.

Clinical & Financial Benefits

Mitigate clinical audit exposure, eliminate batch filing errors, and secure reliable reimbursements for high-volume automated testing workflows.

SLA Standard: High-capacity electronic batching (10,000+ claims/week)
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Mental Health & Parity

Behavioral Health Billing

What We Do

Specialized coding for psychiatrists, licensed psychologists, LCSWs, and group therapy clinics. We expertly navigate time-based psychotherapy increments (90832, 90834, 90837), interactive complexity (+90785), and telehealth parity regulations.

Clinical & Financial Benefits

Overcome commercial payer resistance to mental health parity, drastically reducing session disallowances and securing predictable clinical revenue.

SLA Standard: Direct parity appeal templates with state insurance commissioners
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Primary Care

Family Medicine Billing

What We Do

High-volume encounter coding optimized for medical decision making (MDM) guidelines. We ensure proper utilization of modifier 25 for same-day acute visits and wellness exams, alongside Chronic Care Management (CCM 99490) and Remote Patient Monitoring (RPM).

Clinical & Financial Benefits

Captures unbilled clinical time, protects against E/M down-coding audits, and increases primary care net reimbursements by an average of 22%.

SLA Standard: Chart scrubbing within 24 hours of clinician completion
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Strategic Operations

Practice Management Advisory

What We Do

High-level operational consulting encompassing payer contract renegotiations, fee schedule benchmarking against regional percentiles, billing staff training, and EHR workflow configurations that reduce clinical charting friction.

Clinical & Financial Benefits

Transforms clinical operations into a profitable, scalable business model capable of sustaining long-term independent practice growth.

SLA Standard: Quarterly executive fee benchmarking and contract reviews
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Your Practice, Our Priority

Need a Custom Billing Strategy for Your Practice?

Speak directly with a Senior Revenue Cycle Director. We will evaluate your current clearinghouse reports and build a custom optimization roadmap.